Welcome to the Provider Notifications Portal. This portal is designed to provide you (eReferral users) with information and instructions on how to successfully integrate Provider Notifications into your eReferral use.

Provider Notifications allows eReferral users to receive email notifications when an activity occurs on an eReferral eConsult & Referral. Provider Notifications are subscription-based and can be managed anytime. All users are automatically subscribed to a set of notifications and can pick and choose what notifications they want to receive and when. 

Information & Training Materials

For more information about Provider Notifications, please read one of these information notices based on your role:

• Referring Provider (i.e. someone who creates eReferral Advice or Consult Requests) - Updated June 17, 2021
• Receiving Provider (i.e. someone who responds to eReferral requests) - Updated June 17, 2021
• Receiving Provider – For Advice Request responders only - Updated June 17, 2021

To assist you with setting up or making changes to your Provide Notifications, view one of the Quick References:

• Referring or Referring on Behalf Of user - Updated April 2024
• Receiving or Receiving on Behalf Of user - Updated April 2024
• Triage user - Updated April 2024

FAQs for Providers  

Learn more about eReferral using the resources below:   

• eConsult FAQ for Referring Providers 
• eConsult FAQ for Responding Providers (specialists) 
• eReferral Learning Centre
• eReferral webinars
   

Questions? Need help?

If you have Provider Notifications questions or need support, please contact: 

eHealth Services Provider Support
T: 1-855-643-8649
E: eHealthProviderSupport@gov.ab.ca