eReferral Quick Reference
Manage Notifications as a Referring Provider
As a Referring or Referring on Behalf of eReferral user, use these instructions to manage your notifications.
Manage Notifications as a Receiving Provider
As a Receiving or Receiving on Behalf Of eReferral user, use these instructions to manage your notifications.
Manage Notifications as a Triage User
As a Triage eReferral user, use these instructions to manage your notifications.
How to Update My Details to Submit a Referral
Instructions for Referring/Referring On Behalf Of users on how to populate provider information in My Details before submitting a referral.
How to Use the Health Services Catalogue (HSC)
An overview of the two ways to interact with HSC: information lookup and when creating a consult request/advice request.
Configure and Navigate the Homepage
An overview of the Homepage describing key functions and configuration details.
How to Access Referrals from the Clinical Document Viewer
An overview of how to view referrals from the Clinical Document Viewer, view folder contents and access the referral form.
Advice Request - Reasons for Referral
Listing of specialties and reasons for referral to reference when completing the Reason for Referral field.
Consult Request - Reasons for Referral
Listing of specialties and reasons for referral to reference when completing the Reason for Referral field.
Create / Review an Advice Request
Instructions on creating and submitting and advice request, reviewing the response including request for additional information.
Create and Review a Consult Request
An overview of how to create, save, submit, and review a consult request.
Instructions on how to access and manage/triage advice requests submitted to your facility.
How to Manage Triage Referrals
Instructions on how to access and manage/triage consult requests submitted to your facility.
How to Manage My Assigned Referrals
Instructions on how to set up, manage and use the My Assigned Referrals dashboard located on your home page.
