eReferral is an electronic referral management system that allows users to create, submit, track and manage referrals through Alberta Netcare. It leverages information already in Alberta Netcare like demographics and diagnostic imaging into a referral form that can be saved as a draft, checked for completeness and tracked as it’s submitted, received, triaged and scheduled for an appointment. 

Providers can submit either an eConsult (previously called an Advice Request) for non-urgent medical questions answered by a specialist within five calendar days or a Referral (previously called a Consult Request) for a non-urgent request for an in-person specialist appointment. 

For your information: The Alberta Facilitated Access to Specialized Treatment (FAST) program has been implemented provincially and is accepting surgical referrals for some specialties. When a FAST referral is submitted, it is entered into eReferral for tracking and referral management and then assigned to an appropriate surgeon for triage.

In the future, eReferral training materials will be updated to include FAST information.

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