Resources for Triage Users

This page is for providers who have triage access. As a receiving or receiving on behalf of provider, you may also have triage access.     

To determine if you have triage access, go to My Details and scroll down to the Triage Referrals section. If you see the Triage Referrals section, you have triage access. If you don’t see this section, you do not have triage access. If you would like to request triage access, please email access.ereferral@ahs.ca.


Access Netcare from Connect Care

Instructions on how to view Netcare patient information and referrals via Connect Care.


Configure and Navigate the Homepage

An overview of the Homepage describing key functions and configuration details.   


eReferral Provider Notifications

Learn how to set up and manage your eReferral Provider Notifications.   


Use the Health Services Catalogue (HSC)

An overview of the two ways to interact with HSC: Information lookup and when creating an eConsult/Referral.


Referral Reason-eConsult

Listing of specialties and referral reasons to reference when completing the Referral Reason field. 


Create/Review eConsult

An overview of how to create, save, submit, and review an eConsult.


Manage/Triage eConsult

Instructions on how to access and manage/triage eConsults submitted to your facility.      


Referral Reasons-Referral

Listing of specialties and referral reasons to reference when completing the Referral Reason field.   


Create/Review Referral

An overview of how to create, save, submit, and review a Referral.   


Triage & Respond - Referral

Receiving Provider: Triage & Respond to a Referral
Learn how to triage a Referral and respond to it directly. 


Access Referrals from Clinical Document (CDV)

An overview of how to view referrals from the Clinical Document Viewer, view folder contents and access the referral form.    


Access Netcare from Connect Care

Instructions on how to view Netcare patient information and referrals via Connect Care.


User Guide - eReferral 

An overview of the eReferral functionality in Alberta Netcare Portal (ANP).  


Training Environment

It includes a simulation of the eReferral platform.

If you require support, please visit our Contact Us page.