Learn More, Be Prepared

Alberta Netcare Learning Centre

The Alberta Netcare Learning Centre offers many valuable resources to help you learn to use the system to its fullest. This website includes quick reference sheets, eDemos, and Frequently Asked Questions.

Alberta Netcare Portal Downtime Preparation Kit 

From time to time, there are service interruptions to Alberta Netcare applications, which are required for technical teams to perform system maintenance and upgrades. We recommend that all facilities download and keep the downtime preparation kit on hand so that they can continue to access important patient health information during these outage periods. All outage notifications are posted to the Alberta Netcare Portal login page. Please see the login page for details.  

Find a Help Desk

If you are having difficulties with Alberta Netcare, please visit the contacts page to find out where to go for help.

Refresher Training

Health Professionals that have been using Alberta Netcare for more than 6 months sometimes wish to learn more about aspects of the application, or learn to use new functionality as it is added to Alberta Netcare. At any time, you can sign up for a live webinar session scheduled for Alberta Netcare users or contact the eHealth Services team and request personalized training for you and your staff.

eHealth Services Provider Support
Phone: 1-855-643-8649
email: eHealthProviderSupport@gov.ab.ca