An eHealth Consultant will be assigned to work with you and your staff.  
•    Phone (toll free) 1-855-643-8649 
•    Email: eHealthProviderSupport@gov.ab.ca 
 

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Privacy Impact Assessment (PIA)
Under the Health Information Act (HIA), custodians must submit a PIA to the Office of the Information and Privacy Commissioner (OIPC) prior to implementing administrative practices and information systems relating to the collection, use or disclosure of individually identifying health information. 
The PIA is a due diligence tool for identifying and addressing privacy risks that may occur within a practice or information system and it includes an examination of organizational privacy practices. 
- Summary of Expedited PIA Process
- ANP PIA (OIPC file#H3879)

Provincial Organizational Readiness Assessment (pORA)
The HIA requires custodians to protect the confidentiality and security of health information by establishing and upholding procedures aimed at reducing the risk of inappropriate access to databases containing personal health information. To address this regulatory framework, the pORA serves as a security assessment for community facilities that want to access Alberta Netcare applications. It evaluates a set of minimum administrative, physical and technical security requirements that when met, will mitigate associated risks.
- pORA Frequently Asked Questions

Information Manager Agreement (IMA)
The IMA is a legal agreement between Alberta Health (the information manager for Alberta Netcare) and the participating authorized custodians. It governs the custodian’s access to Alberta Netcare Portal (ANP) and establishes the terms, conditions, and restrictions under which this access is granted. Custodians must agree to the terms and sign the IMA to receive access. By signing the IMA, custodians and the information manager agree to abide by the rules of the Information Exchange Protocol (IEP).
- IMA/IEP Factsheet 
- Roles and Responsibilities of Custodians under HIA
 

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At least one community Authorized Approver will be established for your facility. Authorized Approvers use the AHS Identity & Access Management (IAM) application to manage user accounts, assign permission levels and disable access when a staff member leaves. Your eHealth coordinating agent will assist you with AHS IAM registration and training.

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