Resources for Receiving Providers

This page is dedicated for receiving or receiving of behalf of providers. These are users who receive and manage eConsults (previously called Advice Requests) and Referrals (previously called Consult Requests). If you are a specialist/provider who submits referrals, go to Resources for Referring Providers for instructions on how to submit eConsults and Referrals.

Configure and Navigate the Homepage

An overview of the Homepage describing key functions and configuration details. 


eReferral Provider Notifications

Learn how to set up and manage your eReferral Provider Notifications. 


Use the Health Services Catalogue (HSC)

An overview of the two ways to interact with HSC: Information lookup and when creating an eConsult/Referral. 


Referral Reason - eConsult

Listing of specialties and referral reasons to reference when completing the Referral Reason field.   


Manage/Triage eConsult

Instructions on how to access and manage/triage eConsult submitted to your facility.      


Referral Reasons-Referral

Listing of specialties and referral reasons to reference when completing the Referral Reason field.  

 


Receiving Provider: Triage & Respond to a Referral

Learn how to triage a Referral and respond to it directly.  


Manage My Assigned Referrals

Instructions on how to set up, manage and use the My Assigned Referrals dashboard located on your home page.   
 


Access Referrals from Clinical Document Viewer (CDV)

An overview of how to view referrals from the Clinical Document Viewer, view folder contents and access the referral form.    


Access Netcare from Connect Care

Instructions on how to view Netcare patient information and referrals via Connect Care.


User Guide - eReferral 

An overview of the eReferral functionality in Alberta Netcare Portal (ANP).  


Training Environment

It includes a simulation of the eReferral platform.

If you require support, please visit our Contact Us page.  Please note that we do not accept patient referrals via this email address.