Resources for Triage Users
To determine if you have triage access, go to My Details and scroll down to the Triage Referrals section. If you see the Triage Referrals section, you have triage access. If you don’t see this section, you do not have triage access. If you would like to request triage access, please email access.ereferral@ahs.ca.
Access Netcare from Connect Care
Instructions on how to view Netcare patient information and referrals via Connect Care.
Configure and Navigate the Homepage
An overview of the Homepage describing key functions and configuration details.
eReferral Triage Notifications
Learn how to set up and manage your eReferral Provider Notifications.
Use the Health Services Catalogue (HSC)
An overview of the two ways to interact with HSC: Information lookup and when creating an eConsult/Referral.
Listing of specialties and referral reasons to reference when completing the Referral Reason field.
Instructions on how to access and manage/triage eConsults submitted to your facility.
Listing of specialties and referral reasons to reference when completing the Referral Reason field.
Receiving Provider: Triage & Respond to a Referral
Learn how to triage a Referral and respond to it directly.
Access Referrals from Clinical Document (CDV)
An overview of how to view referrals from the Clinical Document Viewer, view folder contents and access the referral form.
Access Netcare from Connect Care
Instructions on how to view Netcare patient information and referrals via Connect Care.
