Learn by Role
Choose your Alberta Netcare Portal (ANP) User Role from the expandable list below and find information on specific components that you have access to in Alberta Netcare Portal.
There are three major ANP User Roles with related levels that have differing access permissions:
- Administration: Admin 1 to Admin 6
- Clinical: Clinical 1 to 5 and Clinical 7 to 12
- Pharmacy: Pharmacy 2, Pharmacy 4 & 5
Certain User Roles are restricted to specific professions. For example: Pharmacy 2 is only available to pharmacists. Some of the User Roles listed below have examples of common professions that the user with that access would have in Alberta Netcare Portal. User Role assignment must adhere to the Health Information Act (HIA), Information Exchange Protocol (IEP) rules, and be based on the job the user is doing for the custodian.
Note: Some Alberta Netcare Portal User Roles have the option to add access to specific components. To learn more about your optional access component, locate the topic and the learning type (QR, User Guide, FAQ).
Click here to learn how to use Netcare by Role.
How to Locate Your ANP User Role
Your Alberta Netcare Portal (ANP) User Role defines your permission level. If you don't know your User Role:
- Log in to Alberta Netcare Portal.
- In the Menu Bar, located on the left side of the screen, click Common, and then click My Details.
- Look in the Roles I perform section in the upper left corner to identify your ANP User Role.
ANP User Roles
Privacy & Security
Access
Practice in the Training Environment
Administration
Admin 1
Alberta Netcare Portal (ANP)
Customize User Preferences
Configure and Navigate the Homepage
Locate a Patient's EHR
Easily Access Specific Patients
View Patient Demographic Information
Message Other ANP Users
Alberta Netcare Portal Help Services
User Guide:
Alberta Netcare Portal User Guide
Person Directory (PD)
Set Up Access to PD
How to Search in PD
Navigate and View in PD
Check Eligibility for Health Care Coverage
Update Demographic Data
Add a Person to PD
Search and View a Newborn
Add/ Update a Newborn
Add Surrogate Newborn
Add Adopted Newborn
User Guide:
Person Directory User Guide
Delivery Site Registry (DSR)
Admin 2
Alberta Netcare Portal (ANP)
Customize User Preferences
Configure and Navigate the Homepage
Locate a Patient's EHR
Easily Access Specific Patients
View Patient Demographic Information
Message Other ANP Users
Alberta Netcare Portal Help Services
eDemos:
Part 1: Alberta Netcare Portal Overview, Login & Patient Search
Part 2: Clinical Document Viewer (CDV) & Context Menu
Part 3: Pharmaceutical Information Network (PIN), Medication Profile & Person Directory (PD)
User Guide:
Alberta Netcare Portal User Guide
Person Directory (PD)
Set up Access to PD
How to Search in PD
Navigate and View in PD
Check Eligibility for Health Care Coverage
Update Demographic Data
Add a Person to PD
eDemos:
Access PD Using an Open Button
Access PD Using Autoload
How to Search in PD
Check Eligibility for Health Care Coverage
Update Demographic Data
User Guide:
Person Directory User Guide
Delivery Site Registry (DSR)
Admin 3
Alberta Netcare Portal (ANP)
Customize User Preferences
Configure and Navigate the Homepage
Locate a Patient's EHR
Easily Access Specific Patients
View Patient Demographic Information
Message Other ANP Users
Alberta Netcare Portal Help Services
eDemos:
Part 1: Alberta Netcare Portal Overview, Login & Patient Search
Part 2: Clinical Document Viewer (CDV) & Context Menu
Part 3: Pharmaceutical Information Network (PIN), Medication Profile & Person Directory (PD)
User Guide:
Alberta Netcare Portal User Guide
Person Directory (PD)
Set Up Access to PD
How to Search in PD
Navigate and View in PD
Check Eligibility for Health Care Coverage
eDemos:
Access PD Using an Open Button
Access PD Using Autoload
How to Search in PD
Check Eligibility for Health Care Coverage
User Guide:
Person Directory User Guide
Delivery Site Registry (DSR)
Admin 4
Alberta Netcare Portal (ANP)
Customize User Preferences
Configure and Navigate the Homepage
Locate a Patient's EHR
Easily Access Specific Patients
View Patient Demographic Information
Message Other ANP Users
Alberta Netcare Portal Help Services
eDemos:
Part 1: Alberta Netcare Portal Overview, Login & Patient Search
Part 2: Clinical Document Viewer (CDV) & Context Menu
Part 3: Pharmaceutical Information Network (PIN), Medication Profile & Person Directory (PD)
User Guide:
Alberta Netcare Portal User Guide
Person Directory (PD)
Set Up Access to PD
How to Search in PD
Navigate and View in PD
Check Eligibility for Health Care Coverage
Search and View a Newborn
eDemos:
Access PD Using an Open Button
Access PD Using Autoload
How to Search in PD
Check Eligibility for Health Care Coverage
User Guide:
Person Directory User Guide
Delivery Site Registry (DSR)
Admin 5
Alberta Netcare Portal (ANP)
Customize User Preferences
Locate a Patient's EHR
Easily Access Specific Patients
View Patient Demographic Information
Message Other ANP Users
Alberta Netcare Portal Help Services
eDemos:
Part 1: Alberta Netcare Portal Overview, Login & Patient Search
Part 2: Clinical Document Viewer (CDV) & Context Menu
Part 3: Pharmaceutical Information Network (PIN), Medication Profile & Person Directory (PD)
User Guide:
Alberta Netcare Portal User Guide
Delivery Site Registry (DSR)
Admin 6
Alberta Netcare Portal (ANP)
Customize User Preferences
Message Other ANP Users
Alberta Netcare Portal Help Services
User Guide:
Alberta Netcare Portal User Guide
Person Directory (PD)
Set Up Access to PD
How to Search in PD
Navigate and View in PD
Check Eligibility for Health Care Coverage
eDemos:
Access PD Using an Open Button
Access PD Using Autoload
How to Search in PD
Check Eligibility for Health Care Coverage
User Guide:
Person Directory User Guide
Delivery Site Registry (DSR)
Clinical
Clinical 1
Alberta Netcare Portal (ANP)
Customize User Preferences
Configure and Navigate the Homepage
Locate a Patient's EHR
Easily Access Specific Patients
View Patient Demographic Information
Navigate the Medication Profile
Customize and Navigate the Clinical Document Viewer
View & Print a Single Clinical Document
View/ Print/ Chart a Cumulative Result
View Patient Event History
View Patient Immunization History
Message Other ANP Users
Alberta Netcare Portal Help Services
eDemos:
Part 1: Alberta Netcare Portal Overview, Login & Patient Search
Part 2: Clinical Document Viewer (CDV) & Context Menu
Part 3: Pharmaceutical Information Network (PIN), Medication Profile & Person Directory (PD)
User Guide:
Alberta Netcare Portal User Guide
Diagnostic Image (DI) Viewer
Person Directory (PD)
Set Up Access to PD
How to Search in PD
Navigate and View in PD
Check Eligibility for Health Care Coverage
eDemos:
Access PD Using an Open Button
Access PD Using Autoload
How to Search in PD
Check Eligibility for Health Care Coverage
User Guide:
Person Directory User Guide
Pharmaceutical Information Network (PIN)
Manage PIN User Preferences
Add/ Modify Allergies and Intolerances
PIN Prescribe
Manage PIN Prescriptions
Create a Favourite List for Prescriptions
Manage Warnings
Record a Warning Management
Create a Simple Prescription
Create a Variable Prescription
Create a Compound Prescription
Create an Adjust as Directed Prescription
Delivery Site Registry (DSR)
eReferral
Access Referrals from the Clinical Document Tree
Update My Details to Submit a Referral
Create/Review Consult Request
Create/Review Advice Request
Advice Request - Reasons for Referral
Consult Request - Reasons for Referral
Review a Referral You Created
Manage My Assigned Referrals
Manage / Triage an Advice Request
Manage / Triage a Consult Request
How to Use the Health Services Catalogue (HSC)
eDemos:
Add eReferral to the Homepage
Customize My Details
Set Up My Details as a Referring Provider
Set Up My Details on Behalf of a Referring Provider
Responding to a Request for Additional Information
How to Use the Health Services Catalogue (HSC)
Clinical 2
Alberta Netcare Portal (ANP)
Customize User Preferences
Configure and Navigate the Homepage
Locate a Patient's EHR
Easily Access Specific Patients
View Patient Demographic Information
Navigate the Medication Profile
Customize and Navigate the Clinical Document Viewer
View & Print a Single Clinical Document
View/ Print/ Chart a Cumulative Result
View Patient Event History
View Patient Immunization History
Message Other ANP Users
Alberta Netcare Portal Help Services
eDemos:
Part 1: Alberta Netcare Portal Overview, Login & Patient Search
Part 2: Clinical Document Viewer (CDV) & Context Menu
Part 3: Pharmaceutical Information Network (PIN), Medication Profile & Person Directory (PD)
User Guide:
Alberta Netcare Portal User Guide
Diagnostic Image (DI) Viewer
Person Directory (PD)
Set Up Access to PD
How to Search in PD
Navigate and View in PD
Check Eligibility for Health Care Coverage
eDemos:
Access PD Using an Open Button
Access PD Using Autoload
How to Search in PD
Check Eligibility for Health Care Coverage
User Guide:
Person Directory User Guide
Pharmaceutical Information Network (PIN)
Delivery Site Registry (DSR)
eReferral
Access Referrals from the Clinical Document Tree
Update My Details to Submit a Referral
Create/Review Consult Request
Create/Review Advice Request
Advice Request - Reasons for Referral
Consult Request - Reasons for Referral
Review a Referral You Created
Manage My Assigned Referrals
Manage / Triage an Advice Request
Manage / Triage a Consult Request
How to Use the Health Services Catalogue (HSC)
eDemos:
Add eReferral to the Homepage
Customize My Details
Set Up My Details on Behalf of a Referring Provider
Responding to a Request for Additional Information
How to Use the Health Services Catalogue (HSC)
Clinical 4
Alberta Netcare Portal (ANP)
Customize User Preferences
Configure and Navigate the Homepage
View Patient Demographic Information
Navigate the Medication Profile
Customize and Navigate the Clinical Document Viewer
View Patient Event History
View Patient Immunization History
Message Other ANP Users
Alberta Netcare Portal Help Services
eDemos:
Part 1: Alberta Netcare Portal Overview, Login & Patient Search
Part 2: Clinical Document Viewer (CDV) & Context Menu
Part 3: Pharmaceutical Information Network (PIN), Medication Profile & Person Directory (PD)
User Guide:
Alberta Netcare Portal User Guide
Diagnostic Image (DI) Viewer
Person Directory
Set Up Access to PD
How to Search in PD
Navigate and View in PD
Check Eligibility for Health Care Coverage
eDemos:
Access PD Using an Open Button
Access PD Using Autoload
How to Search in PD
Check Eligibility for Health Care Coverage
User Guide:
Person Directory User Guide
Pharmaceutical Information Network (PIN)
Delivery Site Registry (DSR)
Clinical 5
Alberta Netcare Portal (ANP)
Customize User Preferences
View Patient Demographic Information
Navigate the Medication Profile
Customize and Navigate the Clinical Document Viewer
View & Print a Single Clinical Document
View/ Print/ Chart a Cumulative Result
View Patient Event History
View Patient Immunization History
Message Other ANP Users
Alberta Netcare Portal Help Services
eDemos:
Part 1: Alberta Netcare Portal Overview, Login & Patient Search
Part 2: Clinical Document Viewer (CDV) & Context Menu
Part 3: Pharmaceutical Information Network (PIN), Medication Profile & Person Directory (PD)
User Guide:
Alberta Netcare Portal User Guide
Diagnostic Image (DI) Viewer
Pharmaceutical Information Network (PIN)
Delivery Site Registry (DSR)
eReferral
Access Referrals from the Clinical Document Tree
Update My Details to Submit a Referral
Create/Review Consult Request
Create/Review Advice Request
Advice Request - Reasons for Referral
Consult Request - Reasons for Referral
Review a Referral You Created
Manage My Assigned Referrals
Manage / Triage an Advice Request
Manage / Triage a Consult Request
How to Use the Health Services Catalogue (HSC)
eDemos:
Add eReferral to the Homepage
Customize My Details
Set Up My Details on Behalf of a Referring Provider
Responding to a Request for Additional Information
How to Use the Health Services Catalogue (HSC)
Clinical 7
Alberta Netcare Portal (ANP)
Customize User Preferences
View Patient Demographic Information
Navigate the Medication Profile
Customize and Navigate the Clinical Document Viewer
View & Print a Single Clinical Document
View/ Print/ Chart a Cumulative Result
Message Other ANP Users
Alberta Netcare Portal Help Services
eDemos:
Part 1: Alberta Netcare Portal Overview, Login & Patient Search
Part 2: Clinical Document Viewer (CDV) & Context Menu
Part 3: Pharmaceutical Information Network (PIN), Medication Profile & Person Directory (PD)
User Guide:
Alberta Netcare Portal User Guide
Diagnostic Image (DI) Viewer
Delivery Site Registry (DSR)
eReferral
Access Referrals from the Clinical Document Tree
Update My Details to Submit a Referral
How to Use the Health Services Catalogue (HSC)
eDemos:
Add eReferral to the Homepage
Customize My Details
How to Use the Health Services Catalogue (HSC)
Clinical 8
Alberta Netcare Portal (ANP)
Customize User Preferences
Configure and Navigate the Homepage
Locate a Patient's EHR
Easily Access Specific Patients
View Patient Demographic Information
Navigate the Medication Profile
Customize and Navigate the Clinical Document Viewer
View & Print a Single Clinical Document
View/ Print/ Chart a Cumulative Result
Message Other ANP Users
Alberta Netcare Portal Help Services
eDemos:
Part 1: Alberta Netcare Portal Overview, Login & Patient Search
Part 2: Clinical Document Viewer (CDV) & Context Menu
Part 3: Pharmaceutical Information Network (PIN), Medication Profile & Person Directory (PD)
User Guide:
Alberta Netcare Portal User Guide
Diagnostic Image (DI) Viewer
Person Directory (PD)
Set up Access to PD
How to Search in PD
Navigate and View in PD
Check Eligibility for Health Care Coverage
Update Demographic Data
Add a Person to PD
eDemos:
Access PD Using an Open Button
Access PD Using Autoload
How to Search in PD
Check Eligibility for Health Care Coverage
Update Demographic Data
User Guide:
Person Directory User Guide
Pharmaceutical Information Network (PIN)
Delivery Site Registry (DSR)
eReferral
Access Referrals from the Clinical Document Tree
Update My Details to Submit a Referral
How to Use the Health Services Catalogue (HSC)
eDemos:
Add eReferral to the Homepage
Customize My Details
How to Use the Health Services Catalogue (HSC)
Clinical 9
Alberta Netcare Portal (ANP)
Customize User Preferences
Configure and Navigate the Homepage
Locate a Patient's EHR
Easily Access Specific Patients
View Patient Demographic Information
Message Other ANP Users
Alberta Netcare Portal Help Services
eDemos:
Part 1: Alberta Netcare Portal Overview, Login & Patient Search
Part 2: Clinical Document Viewer (CDV) & Context Menu
Part 3: Pharmaceutical Information Network (PIN), Medication Profile & Person Directory (PD)
User Guide:
Alberta Netcare Portal User Guide
Person Directory (PD)
Set up Access to PD
How to Search in PD
Navigate and View in PD
Check Eligibility for Health Care Coverage
eDemos:
Access PD Using an Open Button
Access PD Using Autoload
How to Search in PD
Check Eligibility for Health Care Coverage
User Guide:
Person Directory User Guide
Pharmaceutical Information Network (PIN)
Delivery Site Registry (DSR)
Clinical 10
Alberta Netcare Portal (ANP)
Customize User Preferences
Configure and Navigate the Homepage
Locate a Patient's EHR
Easily Access Specific Patients
View Patient Demographic Information
Navigate the Medication Profile
Customize and Navigate the Clinical Document Viewer
View & Print a Single Clinical Document
View/ Print/ Chart a Cumulative Result
Message Other ANP Users
Alberta Netcare Portal Help Services
eDemos:
Part 1: Alberta Netcare Portal Overview, Login & Patient Search
Part 2: Clinical Document Viewer (CDV) & Context Menu
Part 3: Pharmaceutical Information Network (PIN), Medication Profile & Person Directory (PD)
User Guide:
Alberta Netcare Portal User Guide
Person Directory (PD)
Set up Access to PD
How to Search in PD
Navigate and View in PD
Check Eligibility for Health Care Coverage
Update Demographic Data
Add a Person to PD
eDemos:
Access PD Using an Open Button
Access PD Using Autoload
How to Search in PD
Check Eligibility for Health Care Coverage
User Guide:
Person Directory User Guide
Pharmaceutical Information Network (PIN)
Delivery Site Registry (DSR)
Clinical 12
Alberta Netcare Portal (ANP)
Customize User Preferences
Configure and Navigate the Homepage
Locate a Patient's EHR
Easily Access Specific Patients
View Patient Demographic Information
Customize and Navigate the Clinical Document Viewer
View & Print a Single Clinical Document
View/ Print/ Chart a Cumulative Result
Message Other ANP Users
Alberta Netcare Portal Help Services
eDemos:
Part 1: Alberta Netcare Portal Overview, Login & Patient Search
Part 2: Clinical Document Viewer (CDV) & Context Menu
Part 3: Pharmaceutical Information Network (PIN), Medication Profile & Person Directory (PD)
User Guide:
Alberta Netcare Portal User Guide
Diagnostic Image (DI) Viewer
Person Directory (PD)
Set up Access to PD
How to Search in PD
Navigate and View in PD
Check Eligibility for Health Care Coverage
eDemos:
Access PD Using an Open Button
Access PD Using Autoload
How to Search in PD
Check Eligibility for Health Care Coverage
User Guide:
Person Directory User Guide
Delivery Site Registry (DSR)
Pharmacy
Pharmacy 2
Alberta Netcare Portal (ANP)
Customize User Preferences
Configure and Navigate the Homepage
Locate a Patient's EHR
Easily Access Specific Patients
View Patient Demographic Information
Navigate the Medication Profile
Customize and Navigate the Clinical Document Viewer
View & Print a Single Clinical Document
View/ Print/ Chart a Cumulative Result
View Patient Event History
View Patient Immunization History
Message Other ANP Users
Alberta Netcare Portal Help Services
eDemos:
Part 1: Alberta Netcare Portal Overview, Login & Patient Search
Part 2: Clinical Document Viewer (CDV) & Context Menu
Part 3: Pharmaceutical Information Network (PIN), Medication Profile & Person Directory (PD)
User Guide:
Alberta Netcare Portal User Guide
Diagnostic Image (DI) Viewer
Person Directory (PD)
Set up Access to PD
How to Search in PD
Navigate and View in PD
Check Eligibility for Health Care Coverage
eDemos:
Access PD Using an Open Button
Access PD Using Autoload
How to Search in PD
Check Eligibility for Health Care Coverage
User Guide:
Person Directory User Guide
Pharmaceutical Information Network (PIN)
Manage PIN User Preferences
Add/ Modify Allergies and Intolerances
PIN Prescribe
Manage PIN Prescriptions
Create a Favourite List for Prescriptions
Manage Warnings
Record a Warning Management
Create a Simple Prescription
Create a Variable Prescription
Create a Compound Prescription
Create an Adjust as Directed Prescription
Delivery Site Registry (DSR)
Pharmacy 4
Alberta Netcare Portal (ANP)
Customize User Preferences
Configure and Navigate the Homepage
Locate a Patient's EHR
Easily Access Specific Patients
View Patient Demographic Information
Navigate the Medication Profile
Customize and Navigate the Clinical Document Viewer
View & Print a Single Clinical Document
View/ Print/ Chart a Cumulative Result
Message Other ANP Users
Alberta Netcare Portal Help Services
eDemos:
Part 1: Alberta Netcare Portal Overview, Login & Patient Search
Part 2: Clinical Document Viewer (CDV) & Context Menu
Part 3: Pharmaceutical Information Network (PIN), Medication Profile & Person Directory (PD)
User Guide:
Alberta Netcare Portal User Guide
Person Directory (PD)
Set Up Access to PD
How to Search in PD
Navigate and View in PD
Check Eligibility for Health Care Coverage
eDemos:
Access PD Using an Open Button
Access PD Using Autoload
How to Search in PD
Check Eligibility for Health Care Coverage
User Guide:
Person Directory User Guide
Pharmaceutical Information Network (PIN)
Delivery Site Registry (DSR)
Pharmacy 5
Alberta Netcare Portal (ANP)
Customize User Preferences
Configure and Navigate the Homepage
Locate a Patient's EHR
Easily Access Specific Patients
View Patient Demographic Information
Message Other ANP Users
Alberta Netcare Portal Help Services
eDemos:
Part 1: Alberta Netcare Portal Overview, Login & Patient Search
Part 2: Clinical Document Viewer (CDV) & Context Menu
Part 3: Pharmaceutical Information Network (PIN), Medication Profile & Person Directory (PD)
User Guide:
Alberta Netcare Portal User Guide
Person Directory (PD)
Set Up Access to PD
How to Search in PD
Navigate and View in PD
Check Eligibility for Health Care Coverage
eDemos:
Access PD Using an Open Button
Access PD Using Autoload
How to Search in PD
Check Eligibility for Health Care Coverage
User Guide:
Person Directory User Guide