What is eReferral? eReferral is an electronic referral management system that allows users to create, submit, track and manage referrals through Alberta Netcare. It leverages information already in Alberta Netcare like demographics and diagnostic imaging into a referral form that can saved as a draft, checked for completeness and tracked as it’s submitted, received, triaged and scheduled for an appointment.  

Providers can submit either an Advice Request (non-urgent medical questions answered by a specialist within five calendar days) or Consult Requests (non-urgent requests for an in-person specialist appointment).

Who can use eReferral? eReferral is for physicians and clinical support staff who submit on their behalf. If you have Alberta Netcare access, you likely can submit an eReferral request.    

When can I use eReferral? Whenever it’s convenient for you. Alberta Netcare is available 24/7, 365 days a year and so is eReferral too.

Why should I use eReferral? eReferral has many benefits that can promote patient safety, reduce patient wait times and keep consistent standards. For more benefits, click here.  

Where can I go for training resources? Head over to our eReferral Learning Hub for quick reference guides and eDemos. Support is also available from the eHealth Netcare Support Services team.